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• Family Tech Guardian

Family Tech Guardian is a specialized Blancet IT service designed to help families and older adults feel safer, more organized, and more confident with everyday technology. We assist with scam concerns, account and password issues, device confusion, household tech organization, and ongoing support—starting with a Family Tech Risk Check to identify concerns and recommend the best next step.

• Computer & Printer Support

Fixing slow, crashing, or non-booting computers—Connect, configure, and fix home and business printers (most brands).

When your computer or laptop is running slow, freezes unexpectedly, or won’t start at all, we’re here to help. Blancet IT provides expert diagnosis and repair for both Windows and Mac devices. We resolve hardware and software issues, remove viruses, fix blue screens, upgrade components, and restore your device’s speed and reliability. We handle all major brands and provide honest, jargon-free advice—so you always know your options before we get started. Printer problems are frustrating, but they don’t have to slow you down. Whether it’s a paper jam, wireless connection issue, print quality problem, or setup with a new device, Blancet IT has the experience to get your printer running smoothly—at home or in the office. We support all printer brands (HP, Brother, Canon, Epson, Lexmark, and more), offering fast setup, driver installation, and repairs for both network and standalone printers.

• Secure Remote Support

Most issues fixed fast—right over the internet.

Many tech issues can be solved quickly and securely without an in-person visit. With Blancet IT’s remote support, you get fast, expert help right when you need it. We use encrypted, one-time access links to fix problems while you watch, with no risk to your privacy or data. From software errors to email issues and basic troubleshooting, our remote support is efficient, secure, and convenient—often available the same day you call.

• Data Recovery & Backup

Recover lost files and set up automatic backups.

Losing important files can be stressful, but we’re here to help you recover what matters most. Blancet IT can retrieve deleted or lost data from hard drives, USB drives, SD cards, and more. We also help you prevent future loss by setting up reliable, automatic backup solutions—either to an external device or the cloud. We’ll make sure your documents, photos, and business files are always safe and easily restored.

• Email & Account Setup

Set up new accounts and recover lost passwords.

Whether you’re setting up a new device, moving to a new email platform, or locked out of an important account, Blancet IT provides hassle-free setup and recovery. We’ll walk you through email configuration, password resets, account security, and syncing your contacts and calendars. We support all major providers (Gmail, Outlook, Yahoo, etc.) and ensure your accounts are accessible and protected.

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• Locally Owned & Family Operated

Blancet IT isn’t a national chain or faceless helpdesk—we’re your neighbors, right here in Dublin, Ohio. Our business is family owned and operated, and our reputation depends on honest, reliable service for every client. We’re invested in the success of our local community, and you’ll always know exactly who you’re working with.

• No Geekspeak

Tired of confusing tech talk or being talked down to? At Blancet IT, we explain everything in clear, straightforward language. We make sure you understand your options, and we’ll never push unnecessary upgrades or try to upsell you. Our goal is for you to feel comfortable and informed every step of the way.

• Upfront Pricing

You deserve to know what you’re paying for—before any work begins. We provide honest, detailed estimates with no hidden fees or surprise charges. You’ll never be left wondering about the cost of our services, and we’re always happy to answer any pricing questions up front.

• 5-Star Rated: Trusted by Your Neighbors

We’re proud of our 5-star reviews and the trust we’ve built with hundreds of local customers in Dublin, Hilliard, and throughout Central Ohio. Our clients appreciate our fast response times, friendly service, and lasting results. Many customers come back year after year, and we’re honored to be the go-to tech partner for families and small businesses in our community.